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Salesforce Certified Education Cloud Consultant Sample Questions:

1. A university's Advancement office plans to implement the Education Data Architecture to manage its alumni, donors, and supporters. The university wants to set up a system default that will automatically create a family record when a Contact record is created by staff members.
Which Default Account Model should the consultant recommend?

A) Educational Institution
B) Administrative
C) Person
D) Household

2. An academic advisor is preparing for a meeting with a student. The advisor wants to review the classes associated with the student's course of study to ensure the student is on track for gradual to review the academic options with the using Salesforce.
Which functionality should a consultant recommend?

A) pathways
B) Academic program
C) Affiliation

3. The Dean of the Business school has a dashboard that displays the application yield by program, geographic distribution of applicants, and recruitment pipeline. The Dean wants the same reports for program directors. Sharing settings have been configured so program directors can only see recruitment and application information for their own program.
How can the consultant meet the business requirement?

A) Set View Dashboard As to the Dean and share it with program directors.
B) Set View Dashboard As to the dashboard viewer and share it with program directors.
C) Check the Let Dashboard Viewers Choose Whom They View the Dashboard As on the Dean's dashboard.
D) Add a dashboard filter to the Dean's dashboard and save it to All Folders.

4. A university wants to improve student retention by developing a tool for students to engage at scale, find answers to common questions and resources, and allow students to interact with student organizations.
What should a consultant recommend to meet this requirement?

A) Interaction Studio
B) Experience Cloud
C) Pardot Engagement Studio
D) Einstein Bots

5. A university has hired a consultant to help it plan the campus's enterprise roadmap for Salesforce. The CIO wants to use a single. Salesforce org across the university and is interested in learning more about the Education Data Architecture (EDA). The university has two existing Salesforce orgs, one uses Person Accounts, and the other org uses a custom data architecture.
What should the consultant do first lo assess the situation?

A) Document solution requirements from the groups involved.
B) Create a new Salesforce org using EDA as the foundation.
C) Install EDA into one of the production environments.
D) Submit a Salesforce Support case to merge orgs.

Solutions: