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Salesforce ED-Con-101 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Program and Academic Operations | - Course and program management
|
| Security and Access Control | - Role-based access and permissions
|
| Education Cloud Fundamentals | - Salesforce Education Cloud architecture overview
|
| Data Management and Integration | - Data architecture and integration patterns
|
| Reporting and Analytics | - Education Cloud reporting capabilities
|
| Student Experience and Engagement | - Student portals and experience design
|
| Student Lifecycle Management | - Recruitment and admissions processes
|
Salesforce Certified Education Cloud Consultant Sample Questions:
1. A college has a standard Salesforce environment and wants to use Student Success Hub for its undergraduate advising.
What is required to use Student Success Hub?
A) Field Service
B) Education Data Architecture
C) Pathways
D) Customer Community license
2. The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS. Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?
A) One-way integration with Salesforce to the housing system
B) One-way integration with the housing system to Salesforce
C) One-way integration with to the SIS to Salesforce
D) One-way integration with Salesforce to the SIS
3. A law school wants a recruitment and admissions system with a multichannel marketing tool, Admission officers want an application portal they can brand. Marketers want an integrated social listening tool.
Which solution set should the consultant recommend?
A) Education Cloud, Nonprofit Cloud, Marketing Cloud
B) Education Cloud, Elevate, Experience Cloud
C) Education Cloud, Experience Cloud, Marketing Cloud
D) Education Cloud, MuleSoft, Anypoint Platform, Pardot
4. The Advancement office plans to use Salesforce and Marketing Cloud to engage its alumni, donors, and university supporters. The marketing staff and advancement officers want to retain all contact data and email activity, including Individual Email Result (IER) dat a. The system admins and CRM team want to avoid unnecessary data storage.
Which data management strategy should the consultant consider?
A) Create a Force.com Query Plan for old data.
B) Use Data Studio to process old data.
C) Move old data out of the CRM into a data warehouse.
5. The Admissions office sends 25 email 10 students slarty. The Director of needs to manage cohorts of prospective students and automate personalized emails.
Which two solutions should the consultant recommend to meet the requirement?
Choose 2 answers
A) Salesforce Inbox
B) Journey Builder
C) Salesforce Campaigns
D) Datarama
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: B | Question # 5 Answer: B,C |







