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Salesforce Slack-Dev-201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: APIs for Managing Your Slack | 12% | - SCIM API for user and group management - Audit API for monitoring - Admin API for workspace management |
| Topic 2: Apps in the Slack Platform | 7% | - Choose appropriate Slack surfaces: App Home, modals, messages - Set up collaboration for app development - Securely store and retrieve data and tokens - Automate and enhance workspace operations |
| Topic 3: Design a Great User Experience | 8% | - Follow Slack design principles - Design accessible and consistent interfaces - Onboard and guide users |
| Topic 4: Tools | 5% | - Use Bolt framework - Sample code and resources - Slack Developer Tools (SDT) - Block Kit Builder |
| Topic 5: Design Your Workflows: Spotlight on Slack's APIs | 13% | - Manage rate limits - Socket Mode vs HTTP event delivery - Implement Web API and Events API - Select correct API: Web API, Events API - Understand API terminology and versioning |
| Topic 6: Design the Interactive Flow of Your App | 20% | - Use Block Kit to build user interfaces - Align design with Slack architecture - Build workflows and use cases - Handle user entry points: commands, shortcuts, actions |
| Topic 7: Design for Security | 19% | - Comply with compliance and governance requirements - Implement OAuth 2.0 and token rotation - Manage scopes and permissions - Secure data storage and transmission |
| Topic 8: Design for Scale | 9% | - Support Slack Connect and shared channels - Use Enterprise Grid Sandbox - Build for Enterprise Grid |
| Topic 9: Distribute Your App | 7% | - Manage app lifecycle and updates - Private distribution - Publish to App Directory |
Salesforce Certified Slack Developer Sample Questions:
1. When designing an app for Slack's Enterprise Grid, what is a critical factor to consider for ensuring effective operation across multiple workspaces?
A) Ensure the app can handle workspace-specific configurations and respect the individual settings and policies of each workspace
B) Design the app to automatically replicate any changes made in one workspace to all others within the Grid
C) Develop the app to share a common configuration across all workspaces to maintain consistency
D) Focus solely on the functionalities that support the primary workspace, as this will set the standard for all other workspaces in the Grid
2. Your organization is developing a Slack app for internal IT support where employees can report issues and get help.
What is the most appropriate feature to use for this application?
A) Develop a bot that employees can interact with to report IT issues and receive support
B) Implement a modal form that employees fill out to report IT issues
C) Use slash commands for employees to report their issues in a structured format
D) Set up a dedicated IT support channel where employees post their issues
3. Your team is designing a Slack app for project status updates. The app needs to present complex project data in an easily digestible format.
Which Block Kit component is most suitable for this purpose?
A) Employ an actions block with buttons for users to request more detailed project information
B) Implement a context block to provide detailed textual information about the project
C) Use an image block to display a graphical representation of the project data
D) Utilize a section block with fields to organize and present the data in a structured layout
4. A company wants to implement a Slack app to allow team members to request feedback on their work from peers.
What is the most user-friendly way to initiate this feedback request process?
A) Implement a slash command to open a feedback request form
B) Create a special feedback channel where users post requests for feedback
C) Use a message action shortcut that can be triggered from any message to request feedback on that specific item
D) Set up a bot that sends periodic reminders to request feedback
5. Your team is creating a Slack app to monitor and report server uptime. The app needs to notify the IT team in Slack if a server goes down.
What is the best feature to implement for these notifications?
A) Create an App Home tab with continuous server status updates
B) Implement a slash command that the IT team can use to check server status on demand
C) Develop a bot that sends periodic server status updates to a dedicated IT channel
D) Use incoming webhooks to send real-time alerts to a Slack channel when a server goes down
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |







