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Apple 9L0-415 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Installation and Configuration of OS X 10.9 | |
| Troubleshooting and Support Techniques | |
| Network Configuration and Services | |
| System Administration and Maintenance | |
| User Accounts and File Systems | |
| Applications and Processes Management |
Apple OS X Support Essentials 10.9 Sample Questions:
Along with IMAP, POP, and SMTP, which protocol does the Mail application in OS X Mountain Lion support?
- A. MAPI
- B. WebDAV
- C. CalDAV
- D. Exchange Web Services
Correct Answer: D 🗳️
How do you reset the printing system in OS X Mountain Lion?
- A. Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
- B. Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
- C. Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.
- D. Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
Correct Answer: C 🗳️
Which folder contains instructions for the launchd process to start certain items when a user logs in to an OS X Mountain Lion computer?
- A. /Library/LaunchAgents/
- B. /Library/Extensions/
- C. /var/run/launchd/
- D. /etc/launchd/
Correct Answer: A 🗳️
You want to manage configuration profiles on a Mac that has Mountain Lion installed, but the Profiles preferences icon is NOT present in the System Preferences window. What is a likely explanation?
- A. Profiles have been disabled in the Security & Privacy pane of the Mac.
- B. The Mac is not enrolled with Profile Manager.
- C. You are not logged in as an administrator user.
- D. There are no profiles installed on the Mac.
Correct Answer: D 🗳️
In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?
- A. In application-specific preferences files in ~/Library/Preferences/
- B. In a preferences database file in ~/Library/
- C. In .DS_Store files, at the root level of ~/
- D. In a preferences database file in /Library/
Correct Answer: A 🗳️
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