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Apple OS X Support Essentials 10.8 Sample Questions:

1. Which utility is on the OS X Recovery partition?

A) Activity Monitor
B) Console
C) Boot Camp Assistant
D) Firmware Password Utility

2. On a Mac running OS X Mountain Lion, how can you display a list of installed software updates?

A) Open Software Update preferences and click Installed Software.
B) Open Installer, choose Show Files from the File menu, and then in the Files section under /var/log/, select install.log.
C) Open Software Update and click Receipts.
D) Open System Information, click System Report, and then in the sidebar under Software, click Installations.

3. When a user logs in, which task is NOT performed by the user's loginwindow or launchd processes?

A) Launch items in /Library/LaunchDaemons.
B) Launch Dock and Finder.
C) Configure input device and system settings according to System Preferences.
D) Launch Login Items specified in Users & Groups preferences.

4. Review the screenshot of the My Account pane of Users & Groups preferences, and then answer the question below.

An OS X Mountain Lion computer has three local users configured as shown above. Bill Sykes has lost the password to his account. Which procedure will let you reset his password?

A) Log in as Chris, open Reset Password from the Utilities folder, and then reset Bill Sykes' password.
B) Log in as Bill Sykes using the root password, open Users & Groups preferences, and then reset his password.
C) Restart the Mac from the OS X Recovery partition, open Terminal from the Utilities menu, type resetpassword and press Return to open the Reset Password utility, and then reset his password.
D) Log in as Chris, open Directory preferences and enable the root user, then authenticate as the root user in Users & Groups preferences, and then reset Bill Sykes' password.

5. Which statement best describes how Time Machine stores files from an OS X Mountain Lion computer, when backing up to a directlyconnected FireWire hard disk drive?

A) Each file is saved to the external hard disk once. Files that do not change between backups are represented by hard links to save space.
B) Each file is saved to the external hard disk once. Files that do not change between backups are represented by symbolic links to save space.
C) Each file is rewritten to the external hard disk during each backup.
D) Each file is saved to the external hard disk once. File changes are stored in a database on the external hard disk.

Solutions: