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IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:

1. Which of the following is NOT a component of Cognos Real-time Monitor?

A) Object Store
B) Workbench
C) Monitoring Dashboard
D) Query Engine

2. Which program is prohibited to be used with IBM Case Manager as per the licensing terms?

A) Lotus Widget Factory (of IBM Mashup Center)
B) Web chat client (of IBM Lotus Sametime Proxy Server)
C) Case Manager crawler (of IBM Content Analytics)
D) Rule Execution Server (of IBM WebSphere ILOG JRules)

3. Which two products must be installed if you are using IBM FileNet Case Monitor? (Choose two.)

A) IBM Content Analyzer
B) IBM Content Collector
C) FileNet Case Analyzer
D) WebSphere ILOG JRules
E) Cognos Real-time Monitoring

4. Which tool is used to configure IBM FileNet Case Analyzer engine?

A) Process Task Manager
B) Workplace XT
C) Case Manager Builder
D) IBM Case Manager Administration Client

5. What is the key difference between case management and business process management?

A) Cases tend to be predictable and rely on system control or business rule based control flow.
B) In case management, the business problem is solved by a knowledge worker using tasks that may have been modeled; in business process management, the business problem is always solved by following a modeled process.
C) Cases may not always involve human participation, while a business process solution always require human interaction.
D) The emphasis of case management is on designing a step by step procedure to solve a business problem; the emphasis of business process management is on designing a flexible solution for knowledge workers to solve a repeatable problem.

Solutions: