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Avaya 37820X Exam Syllabus Topics:

Avaya Midsize Solution Design Sample Questions:

1. Powered by Avaya R3.x supports several different Hypervisors.
What Is the only Hypervisor to support all of the Powered By R3.x applications?

A) Amazon AWS AMI
B) KVM
C) VMware ESXi
D) Microsoft Hyper-V

2. Which agent application uses the Communication Control Toolkit (CCT) function in Avaya Contact Center Select (ACCS)?

A) Agent Desktop Display
B) Avaya Agent Desktop
C) Avaya Communicator
D) one-X Agent

3. With Avaya Equinox Meetings online is the maximum number of participants for a Preferred VMR?

A) 100 participants
B) 25 participants
C) 500 participants
D) 50 participants

4. A Customer wants to clarify the maximum number of logged-in Agents in his virtualized ACCS with an How many agents can be logged-in to the Agent Desktop at the same time In a High-End solution?

A) 450
B) 150
C) 250
D) 350

5. Refer to the Scenario: H&H Ticket.

The H&H Ticket company wants to replace their DEFINITY systems with a solution for which they can easily obtain parts and maintenance. The customer contact wants to know why they should migrate to IP Office"* and not Avaya Aura.
In addition to telling them that this solution was purpose-built to support midsize enterprises with up to 3000 users, what else would you tell them?

A) The IP Office can be virtualized in either a Nutanix or a VMware environment.
B) IP Office uses many of the same components and applications such as SBCE and System Manager.
C) IP Office integrates with a multi-channel contact center solution that can migrate to Avaya Aura Contact Center.
D) IP Office Includes built-in apps such as voicemail, audio and web collaboration, mobility, IM and Presence.

Solutions: