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WGU Information-Technology-Management Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Systems and Infrastructure Management | - Infrastructure components and lifecycle - Operations and maintenance management |
| Project and Service Management | - Project lifecycle and methodologies (e.g., Waterfall, Agile) - IT service management concepts (e.g., ITIL basics) |
| IT Financial and Strategic Management | - Alignment of IT strategy with business goals - IT budgeting and cost management |
| IT Management Fundamentals | - IT governance principles - IT organizational structures and roles |
| Information Security and Risk Management | - Security policies and compliance - Risk assessment fundamentals |
WGU Information Technology Management QGC1 Sample Questions:
1. Which enterprise resource planning (ERP) feature benefits small businesses?
A) Customizable business modules
B) Simple setup and low cost
C) Minimal IT infrastructure
D) Offline processing only
2. What is the meaning of scope creep?
A) Updating the project schedule
B) Managing new requests through change control
C) Adding unapproved changes
D) Making minor changes to improve team efficiency
3. What is a preliminary concern when moving disaster recovery operations to the cloud?
A) Backup processes are interrupted
B) Multiple delays in data access during outages
C) Limited visibility into system performance
D) Regulatory challenges in some regions
4. Which tool can be used to list project tasks vertically against project time frame listed horizontally?
A) PERT chart
B) Project model
C) Gantt chart
D) Venn diagram
5. Which prototyping method demonstrates how a solution operates using various data and business rules as inputs?
A) Static modeling
B) Storyboards
C) Workflow modeling
D) Simulation
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: C | Question # 3 Answer: D | Question # 4 Answer: C | Question # 5 Answer: D |
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