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WGU Operations Management (C215, VDC2) Sample Questions:

1. Which two types of operations include repetitive processes?
Choose 2 answers

A) Project process
B) Line process
C) Continuous process
D) Batch process

2. What helps an organization identify and plan the actions necessary to meet current and future customer demands?

A) Current economic conditions
B) Capacity planning
C) Software development
D) Production capacity

3. Which continuous improvement method does Cpk measure?

A) How close one is to a target and how consistent one is with the average performance
B) What a process is capable of and how long it will take to conclude
C) The most common measurement process
D) Parts per million on the capability index

4. What are two strategic objectives for every member of the supply chain?
Choose 2 answers

A) Increasing cost effectiveness
B) Increasing end-customer demand
C) Reducing production and delivery times
D) Finding the best distribution location
E) Becoming more efficient

5. Which two statements are true about effective capacity?
Choose 2 answers

A) An effective capacity is a temporary measure used to achieve design capacity.
B) An effective capacity maintains a minimum output rate under normal conditions.
C) An effective capacity is lower than design capacity.
D) An effective capacity is a permanent measure used to achieve design capacity.

Solutions: