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Salesforce AP-204 Exam Syllabus Topics:

Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:

1. Universal Containers (UC) is using Communications Cloud and would like to introduce a limited-time offer to their customers. The offer will be available on UC's website through DC APIs and once claimed, will give customers a 10% discount for three months.
Which two options should a Consultant configure to meet this requirement?

A) Offering
B) Time Plan
C) Discount
D) Promotion

2. A consultant for Northern Trail Outfitters (NTO) retail stores would like to configure inventory checks related to product, that are stocked in the frozen food aisle. What should the consultant do first to ensure the field rep knows that the product is located in the frozen food aisle?

A) Create a record type called 'Frozen Food Aisle' on the retail store.
B) Nothing as Product2 captures that the product is frozen.
C) Create a picklist field called location' to document the Frozen Food Aisle.
D) Create a record type called 'Frozen Food Aisle on the task.
E) Create an In-Store Location called Frozen Food Aisle'.

3. A Field Sales Manager to trying to determine which stores have a decline in Retail Execution KPIs and therefore need attention. Which Tableau CRM for Consumer Goods Cloud dashboard can provide the required data?

A) Store Performance Dashboard
B) Team Performance Dashboard
C) Product Performance Dashboard
D) Lost Visit Store Performance Dashboard

4. Universal Connect (UC) sells several mobile devices to its customers. UC has several attributes like color, storage, and screen size that are common across mobile devices. UC is looking for recommendations around efficiently modeling them using the SFI product catalog.
How should the Consultant model the product catalog to achieve UC's requirements?

A) Create 'Mobile Offer Spec Type' Object type with the base attributes as Parent Object Type and associate mobile device offers with this object type and add additional attributes.
B) Create 'Base Offer Spec Type' Object type with all the attributes and associate mobile device offers with this object type.
C) Create 'Mobile Offer Spec Type' Object type with the common attributes and set the parent object type as 'Base Offer Spec Type'. Then, associate mobile device offers with 'Base Offer Spec Type' object type.
D) Create 'Mobile Offer Spec Type' Object type with the common attributes and set the parent object type as 'Base Offer Spec Type'. Then, associate mobile device offers with 'Mobile Offer Spec Type' object type.

5. United Telecom (UT) has initiated high-speed offerings on Communications Cloud after upgrading its network.
Which out-of-the-box MACD process should UT consider when upgrading existing assets to high-speed offers for interested customers?

A) Disconnect and new order
B) Change of Plan
C) Apply Promotion
D) Modify order

Solutions: