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HP HP2-I73 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: HP Mobile and Self-Service Solutions | 20-25% | - Integration with back-end systems - Mobile POS and handheld devices - Self-service kiosks and check-in solutions |
| Topic 2: HP Retail and Hospitality Solutions Overview | 15-20% | - HP portfolio introduction for retail and hospitality - Value proposition of HP solutions - Industry trends and challenges in retail/hospitality |
| Topic 3: Sales Strategy and Customer Engagement | 15-20% | - HP solution positioning and competitive differentiation - Identifying customer needs and pain points - Proposal development and closing techniques |
| Topic 4: HP Point of Sale (POS) Solutions | 25-30% | - HP POS hardware solutions (ElitePOS, rp series) - Customer use cases and ROI scenarios - POS system integration and deployment |
| Topic 5: HP Infrastructure and Software Solutions | 15-20% | - Security features and compliance - HP hardware infrastructure (servers, storage) - Software and management solutions |
HP Selling HP Retail and Hospitality Solutions 2024 Sample Questions:
1. An OEM Healthcare customer is looking for a long lifecycle, hardened device that is IEC 60601-1 compliant. Which HP Engage system would you recommend?
A) HP Engage Go 13.5"
B) HP Engage Mini
C) HP Engage One Pro
D) HP Engage Flex Pro G2
2. Which HP all-in-one system allows the display to be mounted in portrait or landscape mode?
A) HP Engage One
B) HP Engage One Pro
C) HP Engage One Go 10
D) HP Engage Go 13.5
3. For which use cases could you recommend HP Engage Express to your customer? (Select three.)
A) Contactless patient admission
B) Self-checkout in retail
C) Video surveillance
D) Self-service ticketing in airports
4. Which type of retail peripherals does HP offer?
A) Cash drawers, receipt printers, and barcode scanners
B) Receipt printers, and barcode scanners and displays
C) Cash drawers, receipt printers, and barcode scanners and displays
D) Keyboards, displays, cash drawers, receipt printers, and barcode scanners
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: B | Question # 3 Answer: A,B,D | Question # 4 Answer: D |







