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Reference: https://trailhead.salesforce.com/help?article=Salesforce-Certified-Agentforce-Specialist-Exam-Guide
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Salesforce Certified Agentforce Specialist (AI-201) Sample Questions:
What is the primary function of the reasoning engine in Agentforce?
- A. Generating record queries based on conversation history
- B. Offering real-time natural language response during conversations
- C. Identifying agent topics and actions to respond to user utterances
Correct Answer: C 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
Universal Containers has a new AI project.
What should An Agentforce consider when adding a related list on the Account object to be used in the prompt template?
- A. The fields for the related list are based on the default page layout of the Account for the current user.
- B. After selecting a related list from the Account, use the field picker to choose merge fields in Prompt Builder.
- C. Prompt Builder must be used to assign the fields from the related list as a JSON format.
Correct Answer: B 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
Universal Containers implements Custom Agent Actions to enhance its customer service operations. The development team needs to understand the core components of a Custom Agent Action to ensure proper configuration and functionality. What should the development team review in the Custom Agent Action configuration to identify one of the core components of a Custom Agent Action?
- A. Action Triggers
- B. Output Types
- C. Instructions
Correct Answer: C 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
Universal Containers wants to implement a solution in Salesforce with a custom UX that allows users to enter a sales order number. Subsequently, the system will invoke a custom prompt template to create and display a summary of the sales order header and sales order details. Which solution should an Agentforce Specialist implement to meet this requirement?
- A. Create a screen flow to collect the sales order number and invoke the prompt template using the standard " Prompt Template " flow action.
- B. Create an autolaunched flow and invoke the prompt template using the standard " Prompt Template " flow action.
- C. Create a template-triggered prompt flow and invoke the prompt template using the standard " Prompt Template " flow action.
Correct Answer: A 🗳️
Explanation: Only visible for RealValidExam members. You can sign-up / login (it's free).
Once a data source is chosen for an Agentforce Data Library, what is true about changing that data source later?
- A. The data source can be changed through the Data Cloud settings.
- B. The data source cannot be changed after it is selected.
- C. The Data Retriever can be reconfigured to use a different data source.
Correct Answer: B 🗳️
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