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Salesforce AI-201 Exam Syllabus Topics:

Salesforce Certified Agentforce Specialist Sample Questions:

1. An agent incorrectly updates records when given ambiguous user instructions. What is the BEST mitigation strategy?

A) Disable automation
B) Increase the number of skills
C) Improve prompt instructions and constraints
D) Remove update permissions

2. Universal Containers (UC) wants to use the Draft with Einstein feature in Sales Cloud to create a personalized introduction email. After creating a proposed draft email, which predefined adjustment should UC choose to revise the draft with a more casual tone?

A) Enhance Friendliness
B) Make Less Formal
C) Optimize for Clarity

3. An Agentforce Specialist created a Field Generation prompt template. What should the Agentforce Specialist do to expose the template to the user?

A) Use a screen flow to associate the Field Generation prompt template.
B) Call a template using an autolaunched flow.
C) Associate the template with the form field on the Lightning page.

4. Coral Cloud Resorts wants to handle frequent customer misspellings of package names in queries. Which approach should the Agentforce Specialist implement?

A) Vector search
B) Keyword search
C) Hybrid search

5. Universal Containers (UC) plans to implement prompt templates that utilize the standard foundation models. What should UC consider when building prompt templates in Prompt Builder?

A) Include multiple-choice questions within the prompt to test the LLM's understanding of the context.
B) Ask it to role-play as a character in the prompt template to provide more context to the LLM.
C) Train LLM with data using different writing styles including word choice, intensifiers, emojis, and punctuation.

Solutions: