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SAP C-FSM-2601 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Crowd Workforce | <8% | - Manage crowd workforce assignments - Concept and benefits of Crowd Service |
| Integrations | <8% | - End-to-end integration scenarios - Integration with SAP and third-party systems |
| Architecture and Administration | 11% - 20% | - Architectural components of SAP FSM - Company settings, permissions, and business rules configuration |
| Smartforms | 8% - 12% | - Features and use cases of Smartforms - Create and manage Smartform templates |
| Master Data Management | <10% | - Create, maintain, and integrate master data - Components and data model of MDM |
| Analytics and Reports | <10% | - Access and use reporting tools - Generate and interpret reports for decision-making |
| Customer Self-Service | <8% | - Service request creation and execution - Self-service portal and process flow |
| Planning and Dispatching | 11% - 20% | - Features of planning and dispatching module - Create, assign, and manage service calls and resources |
| Mobile SAP Field Service Management Application | 11% - 20% | - Features and capabilities of mobile app - Accept, execute, and close service calls |
SAP Certified - SAP Field Service Management Sample Questions:
Question 1
The Field Service Management Connector is able to support integration with SAP systems as well as with third-party systems.
Choose the correct answer.
A. True
B. False
Question 2
Which features are offered by the Operations View dashboard included in the RISE with SAP Methodology? (Choose all that apply) There are three correct answers.
A. Real-time financial analysis
B. Development of new AI features
C. Overview of System Health score for SAP systems
D. Collection of daily and historical data on system health
E. Jump-ins to SAP Cloud ALM applications for detailed insights
Question 3
Which statement is true regarding the planning widget?
Choose the correct answer.
A. An administrator can choose which policy is applied by the planning widget
B. A dispatcher can choose which policy is applied by the planning widget
C. The planning widget can handle only 1 technician at a time
D. The planning widget can handle only 1 activity at a time
Question 4
The partner admin manages the partners in the crowd workforce marketplace.
Choose the correct answer.
A. True
B. False
Question 5
What is the maximum recommended data volume for an autoscheduling run?
Choose the correct answer.
A. (#technicians * #activities) ≤ 100,000
B. (#technicians * #activities) ≤ 75,000
C. (#technicians * #activities) ≤ 90,000
Solutions:
| Question 1 Answer: A | Question 2 Answer: C,D,E | Question 3 Answer: A | Question 4 Answer: B | Question 5 Answer: C |
Malcolm 
Phyllis 
Hubery 
Nigel 
Gail 
Ella 
Rae 
Jill 
Hobart 
Verne 
Athena 
Zachary 
Crystal 
Ingemar 
Hobart 
Jerry 
