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Avaya 33160X Exam Syllabus Topics:

Avaya Workforce Engagement Support Certified Sample Questions:

1. Which two statements are true about Disk Manager tasks for Avaya Contact recorder advanced (ACRA)(choose two)

A) It deletes the oldest recordings from the drive to make free space for the new recordings
B) It removes all the data associated with a recording file when necessary.
C) It monitors the call buffer to ensure that there is enough free space to.
D) It is used to define and configure disk partitions used for storing.

2. Which statement about archive database Service role Configuration is true?

A) You can change database targets in Enterprise Manager
B) You can change database targets in Recorder Manager
C) You can add multiple archive database targets
D) You can create database targets in Recorder Manager

3. On
a new computer, you are trying to log into the Enterprise Manager for the Application Server. Enterprise Manager is accessible from your Old PC. On the new computer, when you navigate to
http://*frameworkserver*wfo, Internet Explorer closes with no error. What is causing this problem?

A) You so not have network connectivity to the Application Server.
B) You are using Internet explorer 11.
C) You are using the wrong URL.
D) You have the pop-up blocker turned on.

4. Which monitoring tool is used to show a visual update on how the Recorder and its components are working in recorder manager?

A) Recorder Status Summary
B) Status SummaryThresholds
C) Configuration Checker
D) Capture Status

5. To have voice recording with Avaya Contact Recorder Advanced (ACRA), which data source type does Avaya Workforce Engagement require?

A) Dialer
B) Phone
C) Quality
D) CMS

Solutions: