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CompTIA 220-1201 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Mobile Devices | 15% | - Mobile device synchronization - Mobile device troubleshooting - Mobile device management (MDM) - Mobile device configuration - Cellular connectivity and settings |
| Topic 2: Networking | 20% | - Network troubleshooting - IP addressing and subnetting basics - Network hardware and devices - Network connectivity - Network protocols and services - Network configurations |
| Topic 3: Hardware | 27% | - CPU and expansion cards - Storage devices (HDD, SSD, NVMe) - Power supplies and connectors - Peripheral devices and connections - BIOS/UEFI and firmware - PC hardware and peripherals - RAM types and installation |
| Topic 4: Hardware and Network Troubleshooting | 26% | - Network troubleshooting - Printers and multifunction devices - Mobile device troubleshooting - Troubleshooting methodology - Hardware troubleshooting - Common symptoms and root causes |
| Topic 5: Virtualization and Cloud Computing | 12% | - Virtual machine concepts - Cloud concepts and models (IaaS, PaaS, SaaS) - Cloud connectivity and configuration - Virtualization fundamentals - Cloud and virtualization troubleshooting |
CompTIA A+ Certification Exam: Core 1 Sample Questions:
1. An office manager wants to block all outbound internet traffic but continue to enable all inbound traffic. Which of the following should a technician configure to achieve this goal?
A) Network interface card
B) Firewall
C) Switch
D) MAC filtering
2. A customer calls the help desk to report a problem connecting to a shared drive on a server. The technician determines that the user's server credentials have expired and reactivates them.
Which of the following should the technician do next?
A) Escalate the issue.
B) Perform backups of all critical data.
C) Document the findings.
D) Verify system functionality.
3. Which of the following can be used by a mobile device to access a secure building?
A) Infrared scanner
B) Near-field communication
C) Hotspot
D) Geolocation
4. A desktop support specialist wants to install software that will automatically download email attachments to check for malicious content. Which of the following would accomplish this task?
A) Hypervisor
B) Container
C) Sandbox
D) VDI
5. A technician needs to update a web server's IPv4 address in a DNS server. Which of the following records should the technician update?
A) A
B) AAAA
C) CNAME
D) MX
Solutions:
| Question # 1 Answer: B | Question # 2 Answer: D | Question # 3 Answer: B | Question # 4 Answer: C | Question # 5 Answer: A |







