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IBM Case Manager V5.0 Sample Questions:

1. By default, the Case ID is solutionprefix_casetypename_12digitnumber. How can you customize the case ID to a more user friendly value to display in the Case Manager Client?

A) In Case Builder, add a Case Property named AlternateCaseIDPrefix with a default value
B) In Case Builder, provide an alternate name for the Display Case ID Prefix in the Manage Solutions \ Solution \ Task Type page
C) In FileNet Enterprise Manager, setting the Case Identifier Prefix property on the Target Object Store / Other Classes / Folder / Deployed Case Type / Case Name object
D) In FileNet Enterprise Manager, setting the Case Identifier Prefix property on the Target Object store / Root Folder / IBM Case Manager / Solution Deployments / Solution Name / Case Types / Case Name object

2. How does IBM Case Manager provide a framework for handling business exceptions?

A) Well defined process are expressed by process fragments defined for tasks within the case, and IBM Case Manager is used to define the set of tools used by case workers to manage exceptions
B) The structured part of the business process must be implemented using a BPM tool such as IBM BPM which will call IBM Case Manager services to provide case management capabilities for exception handling
C) When designing a Task, you must use the P8 Process Designer to define any exception handling by customizing the malfunction submap of the process definition
D) When a process fragment requires exception handling by case workers, the Task raises an event that must be specified as a pre-condition into another task that will provide an explicit exception handling implementation

3. Which application is used to expose a case property as a measure or dimension within the Case Analyzer database?

A) Process Task Manager
B) Process Configuration Console
C) Case Manager Builder
D) Cognos Real-time Monitoring Workbench

4. Which two must be installed if you are using IBM FileNet Case Monitor? (Choose two)

A) IBM Content Analyzer
B) WebSphere Business Monitor
C) FileNet Case Analyzer
D) WebSphere ILOG JRules
E) Cognos Real-time Monitoring

5. What is the recommended tool to move non-Case Manager assets such as custom eForms into a production environment?

A) Case Manager Administration Client
B) FileNet Deployment Manager
C) Workplace XT
D) FileNet Enterprise Manager

Solutions: