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  • Exam Code: MB-210
  • Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
  • Updated: Aug 24, 2026
  • Q & A: 376 Questions and Answers
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  • Exam Code: MB-210
  • Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
  • Updated: Aug 24, 2026
  • Q & A: 376 Questions and Answers
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  • Exam Code: MB-210
  • Exam Name: Microsoft Dynamics 365 Sales Functional Consultant
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  • Q & A: 376 Questions and Answers
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How to Prepare For MB-210: Microsoft Dynamics 365 Sales Exam

Preparation Guide for MB-210: Microsoft Dynamics 365 Sales Exam

Introduction

Microsoft has created certification tracks for Sales experts to get certified in Dynamics 365 functional consultants. This certification program provides sales professionals a way to demonstrate their skills. The assessment is based on a rigorous exam using industry standard methodology to determine whether a candidate meets Microsoft's proficiency standards.

According to Microsoft, a Microsoft Certified Professional enables organizations to leverage implementing solutions that support a sales life cycle to run efficiently and effectively to meet revenue targets, company objectives and business strategies.

Microsoft MB-210: Microsoft Dynamics 365 Sales Exam is designed for professional who are working in the sales well as it focuses on the other candidates who want to prove introductory knowledge of Dynamics 365.

Certification is evidence of your skills, expertise in those areas in which you like to work. There are many vendors in the market that are providing these certifications. If candidate wants to work on MB-210: Microsoft Dynamics 365 Sales Exam and prove his knowledge, Certification offered by Microsoft. This Microsoft MB-210 Exam helps a candidate to validates his skills in MB-210: Microsoft Dynamics 365 Sales Exam Technology.

In this guide, we will cover the MB-210: Microsoft Dynamics 365 Sales Exam Certification exam, MB-210: Microsoft Dynamics 365 Sales Exam Certified professional salary and all aspects of the MB-210: Microsoft Dynamics 365 Sales Exam Certification.

Reference: https://www.microsoft.com/en-us/learning/exam-mb-210.aspx

What skills are measured in Microsoft MB-210?

All the exam topics are broken into various subtopics that should be studied and comprehended clearly. They are as follows:

  • Configuring extra tools in addition to services.
  • Managing core entities of sales;
  • Configuring performance;

Each of the sections included in the Microsoft MB-210 exam makes up a certain percentage of the content, and in each area, you will be tested on various tasks.

Domain 1: The first objective makes up about 25 to 30% of the exam content. In this section, the candidates will have to prove their skills in certain tasks. Thus, first and foremost, they should be able to configure sales settings. This includes different things, such as managing and creating sales collateral, configuring business settings, sales security roles, auto number settings, and more. They should also know how to configure processes and create sales visualization. Here, you will be dealing with various tasks, such as designing sales reports, configuring record creation rules, and more.

Domain 2: The next topic area covered in the Microsoft MB-210 exam makes up almost half of the whole content. So, if you want to do well in this subject, it is important that you have some experience doing certain tasks. Firstly, you will be required to manage and create contacts and accounts, create leads, manage opportunities, quotes, product catalogs, and sales order processing. There is no denying the fact that performing all of these tasks will be difficult and that is why it is important that you put hours of practice into it. Moreover, your preparation process should include learning of the skills in creating and managing contacts, activities, and accounts, converting activities to leads, and customizing the Opportunity Close form.

Domain 3: This subject makes up about 15 to 20% of the Microsoft MB-210 exam questions. The main areas where you will be tested in this section are creating and configuring playbooks, managing forecasting, and configuring integration with external sales applications. This means that you should know about the use cases for AI Builder, Power Virtual Agents, and Customer Insights, scheduling and properties, as well as playbook categories and playbook templates.

Microsoft MB-210 Exam Syllabus Topics:

SectionObjectives
Sales Insights and Reporting- Analytics and dashboards
  • 1. Sales dashboards configuration
    • 2. Power BI integration for sales reporting
      - Forecasting
      • 1. Configure sales forecasts
        • 2. Monitor pipeline performance
          Manage Customer Relationships- Account and contact management
          • 1. Relationship insights and tracking
            • 2. Manage accounts and contacts
              - Activity management
              • 1. Emails, tasks, and appointments tracking
                • 2. Timeline and interaction history
                  Configure Dynamics 365 Sales- Configure product catalog
                  • 1. Manage products, price lists, and discount lists
                    • 2. Configure units and unit groups
                      - Manage core configuration
                      • 1. Configure security roles and business units
                        • 2. Set up Sales Hub and system settings
                          Manage Leads and Opportunities- Opportunity management
                          • 1. Create and track opportunities
                            • 2. Sales pipeline and forecasting
                              - Lead management
                              • 1. Create and qualify leads
                                • 2. Lead routing and assignment rules

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