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Oracle 1z0-1063-21 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Data Quality Management | - Matching and Deduplication Rules - Address Cleansing and Verification - Enterprise Data Quality (EDQ) Integration |
| Topic 2: Configuration and Administration | - Setup and Profile Options - Data Enrichment Configuration |
| Topic 3: Data Governance and Stewardship | - Duplicate Resolution and Automerge - Merge Rules and Thresholds |
| Topic 4: Customer Data Management Overview | - CDM Architecture and Concepts - Data Model and Party Model |
| Topic 5: Data Import and Integration | - Data Load and Transformation - Source System Registration - File-Based Data Import (FBDI) |
Oracle Customer Data Management Cloud Service 2021 Implementation Essentials Sample Questions:
Which two statements are correct about Oracle Data Cloud when integrating it with Oracle Customer Data Management? (Choose two.)
- A. It helps to connect marketers and sales people for account-based marketing specifically to mobile channels.
- B. It helps marketers and sales people to perform account-based marketing to target accounts and prospects.
- C. It helps to connect and merge disparate data sources from multiple sources into a single view.
- D. It allows you to add customer insight and intelligence across all customer experience functions.
Correct Answer: C,D 🗳️
In Oracle Customer Data Management, which role comes with complete access privileges to personally identifiable information?
- A. Sales Administrator
- B. Sales Representative
- C. Sales Manager
- D. Security Manager
Correct Answer: A 🗳️
One of your customers in the service industry is exploring Oracle Customer Data Management to fulfill these requirements:
* Centralize and standardize customer information from multiple sources.
* Manage service requests witchcorrected resolutions processes.
* Capture service requests, service-level agreements, and incident management processes.
* Check the validity of contact or account addresses.
Which two options fulfill the requirement? (Choose two.)
- A. Oracle Customer Data Management, Oracle Data as a Service, and Oracle Address Verification Cloud Service
- B. Oracle Customer DataManagement, Data Quality, Oracle Data as a Service, and Oracle Address Verification Cloud Service
- C. Oracle Customer Data Management, Oracle Engagement Cloud, and Oracle Address Verification Cloud Service
- D. Oracle Customer Data Management, Oracle Service Cloud, and Oracle Address Verification Cloud Service
- E. Oracle Customer Data Management, Data Quality, and Oracle Address Verification Cloud Service
Correct Answer: A,E 🗳️
Which sequence of tasks are involved in running automerge in Oracle Customer Data Management?
- A. Create merge request withautomatic processing, run the Run Request Dispatch job, create duplicate identification batch, and run the Run Request Dispatch job.
- B. Create duplicate identification batch, create merge request with automatic processing, and run the Run Request Dispatch job.
- C. Run the Run Request Dispatch job, create duplicate identification batch, and create merge request with automatic processing.
- D. Create merge request with automatic processing, run the Run Request Dispatch job, and create duplicate identification batch.
Correct Answer: B 🗳️
Which two steps would you perform to define data in an enriched account or contact? (Choose two.)
- A. You do not have any option to configure this. It is available out of the box.
- B. Select "Auto fill Blank Fields in Record" to update all blank Sales Cloud fields with data from Social and Insight Cloud service.
- C. Select a hybrid of both approaches. It is the choice of the user who is enriching the data using Social Data and Insight Cloud Service.
- D. Select "Customize Settings by Field" to define what data should be updated for each field in the enriched account or contact.
- E. Select a hybrid of both approaches. It is the recommended approach for simplicity.
Correct Answer: B,D 🗳️
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